Contact Us

Got a question about one of our reviews, a correction to flag, or feedback on how we cover Australian online casinos? The team at Online Casinos Australia is happy to hear from you. Use the details below to get in touch — we read everything and aim to reply promptly.

Reach the Editorial Team

The best way to contact us is by email. Whether you're a reader with a question, a casino operator with an update, or someone who spotted something that needs correcting, send your message to [email protected]. We aim to respond to all enquiries within 48 business hours.

Our editorial team, led by Brodie Hanlon, reviews and maintains the content across this site. If you've noticed a factual error in one of our casino write-ups — an outdated bonus, a changed payment method, or anything that no longer reflects a casino's current offering — please let us know. Keeping our information accurate for Australian players is a priority, and reader tips genuinely help.

What We Can Help With

• Review queries — questions about how we assessed a particular casino, what criteria we applied, or why a site is ranked where it is
• Corrections and updates — if a bonus, payment option or feature has changed since our last review, flag it and we'll verify it
• Site feedback — suggestions about how to make the site more useful for Australian players
• Editorial and partnership enquiries — if you represent a casino brand and want to discuss how your site is represented, reach out via email
• Responsible gambling concerns — if you or someone you know needs support, please visit our responsible gambling page for resources and guidance

What We Don't Handle Here

We are an independent comparison and review site, not a casino operator. We can't access your casino account, process withdrawals, resolve disputes with a casino, or handle any transaction on your behalf. For those issues, you'll need to contact the relevant casino's customer support team directly.

If you have a broader question about how we operate or who we are, our About Us page explains our editorial approach and how we assess the casinos listed on this site.

Response Times

We aim to respond to all messages within 48 hours on business days. During busy periods it may take a little longer, but every message is read. Please include as much detail as you can — the casino name, the page URL and a description of the issue — so we can follow up quickly and accurately.

Editorial Independence

Our rankings and reviews are editorially independent. Online Casinos Australia may earn commission when a reader follows a link to a casino and registers an account, but commercial relationships do not determine how casinos are ranked or written about. If you have questions or concerns about this, our Terms and Conditions set out the full detail.